Introduction > Overview
  
Overview
QAD Customer Self Service (QAD CSS) is a Web-based order-entry application designed to work with QAD Enterprise Applications (QAD EA). It lets you extend your QAD EA to the Web in support of either business-to-business (B2B) order entry or business-to-customer (B2C) order entry.
With QAD CSS, you can:
Implement and integrate rapidly, using a cost-effective approach and flexible Web technology.
Easily model your own business processes without invasive code changes.
Customize the user interface using Web-standard cascading style sheets.
Let your customers enter orders with easy-to-use Web browser screens that update the QAD EA database in real time.
Let your customers check their order status, credit history, and inventory levels.
Create order templates to simplify and streamline standard order processing.
Automatically generate e-mails based on rules that you define.